RETURNS, REPAIRS AND EXCHANGES

Submitting returns

Our return and exchange policy falls under our Carry Confident — Lifetime Guarantee. We are so confident you’ll love our gear, that we offer a 30 day, no questions asked money-back guarantee when you purchase through blade-tech.com.

Products may be returned or exchanged within 30 days from the date of receipt of the product for a credit or a refund of the purchase price paid.

To return or exchange a Blade-Tech product, you must fill out a Return Request below. After completing the form, ship the product to us and we will process your request ASAP. When sending product back to us, keep our policy in mind:

› ship in the original product packaging, in as-new condition, along with any documentation, and any other items that were included in your original shipment;
› ship with proof of purchase of the product (receipt, purchase order, or invoice);
› ship with your name, address, and phone number of where to send the exchange item or return; and
› (International returns/ exchanges ship at your expense and insured (if you return the product uninsured then you accept the risk of loss or damage during shipment)

— The following applies only to the VALOR® Duty Holster —

VALOR® Duty Holster Return Policy

Due to the highly customized nature and extensive configurability of the VALOR® Duty Holster, orders cannot be canceled once placed. Returns are accepted within 15 days of delivery, provided the item is in new condition and in its original packaging. Non-Cordura® wrapped holsters are subject to a 15% restocking fee, while Cordura® wrapped holsters are subject to a 30% restocking fee. Original shipping costs are non-refundable, and an additional $15 return shipping and handling fee will be deducted from the refund to cover the return label. Used, damaged, or further customized items are not eligible for return.