General Blade-Tech Policies (Not Applicable to VALOR® Duty Holster — see VALOR section below)
BLADE-TECH SHIPPING INFORMATION
Domestic shipping
All orders require 1 to 2 business days processing before being shipped. However, certain products could take up to 4 days before being shipped. You will be notified via email once your order has shipped. Weekend orders ship on Monday. Standard shipping can take 5-7 business days, but there are expedited options available.
Free Standard Shipping with any online purchase of $99 or more (merchandise subtotal excludes store pick up items; merchandise subtotal is calculated before sales tax, before gift wrap charges, and after coupons) for contiguous U.S. states only. This offer does not apply to Alaska, Hawaii, Puerto Rico, International or B2B, Retailer or Business Direct orders.
International shipping
Orders that are shipped to international countries may be subject to custom duties or import taxes once the shipment reaches your country. Customers are responsible for these costs and we recommend checking with your local customs office for more information.
ORDER TRACKING
You will receive a shipment confirmation e-mail including the tracking information when your order ships. We will also include an order tracking number on your order information page in your Account. To track the package, click directly on the tracking number. This will take you to the carrier’s website to track the order. Please note that it may take up to 24 hours before tracking information appears on the carrier’s website.
— The following applies only to the VALOR® Duty Holster —
Due to the highly customized nature and extensive configurability of the VALOR® Duty Holster, orders cannot be canceled once placed. Returns are accepted within 15 days of delivery, provided the item is in new condition and in its original packaging. Non-Cordura® wrapped holsters are subject to a 15% restocking fee, while Cordura® wrapped holsters are subject to a 30% restocking fee. Original shipping costs are non-refundable, and an additional $15 return shipping and handling fee will be deducted from the refund to cover the return label. Used, damaged, or further customized items are not eligible for return.